PRIVACY

 

Committed to your privacy!

Dosh does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience with Dosh. We know that keeping your personal information private is very important and we do this responsibly and in accordance with Australian law. Maintaining your confidence in us is our priority.

Data Collection.

Providing personal information is not a prerequisite for accessing the Doshbrand.com website. It is however necessary when placing an order online, registering to receive information or providing feedback. In these cases you will see that some of the information you are asked to provide is mandatory (without which you will not be able to complete the process) and some is voluntary.

Apart from the information you personally provide to us we may collect navigational information when you browse the Doshbrand.com site. This is general information like your domain type, IP service provider, browser type and IP address and is presented in the form of overall average use on a daily basis and does not contain personal information about you.

We also use a browser feature known as a cookie, which assigns a unique identification to your computer and are typically stored on your computer's hard drive. Both navigational information and cookies are used by us to identify problems, evaluate the effectiveness of our website and analyse trends. With this knowledge, we can improve the quality of your experience on our website by recognizing and delivering more of the most desired features.

Data storage and security.

Doshbrand.com has implemented stringent security measures to protect the information we collect at our website. We receive and store the information on our secure databases which are only accessible as needed by authorised Dosh staff who are fully aware of the importance of confidentiality.

Your orders placed with Doshbrand.com will be accepted and fully processed in, and shipped from Australia unless otherwise notified. All information you provide will be processed and securely maintained in our web servers and internal systems located in Australia.

Furthermore, your personal information is not stored or remotely accessible on our website or on servers whose specific function is for the internet. In the event of a possible intrusion to our internet server you can be assured that your personal information and any data relating to yourself personally are not obtainable. The only data stored on our server are the general statistics.

Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can ever be absolutely guaranteed. We do undertake to provide the most secure shopping environment possible. We designed the Doshbrand.com online store to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology. This gives you the confidence of knowing that all orders placed are securely encrypted and protected and means you'll be unable to inadvertently place an order through an unsecured connection. Doshbrand.com uses Thawte Secure Certificates - one of the most trusted certificates available on the internet today.

Who has access to your personal information?

The only time personal details are provided to a 3rd party is when we believe a consumer is actively using the credit card for fraudulent purposes. These details are supplied to the necessary authorities. The consumers IP address is also recorded plus their signature ID from the server account used to place the order. Please go to our Privacy section to read our complete Privacy Policy regarding ordering via our Internet site.

Use and Disclosure.

Dosh does not sell, rent or disclose your email address or other personal information to unrelated third parties unless required to do so by law, or based on our belief and in good faith, that it is necessary to protect the users of our website or the public.

We use the information gathered for processing your order, developing our website and for planning and improving our products and services to customers and visitors to the website. We may use the information you provide to inform you about new dosh products or items of interest via email or postal mail as long as you have indicated that you do not object to this. We try not to do this intrusively and you can always choose not to receive any further newsletters or promotional material from us by clicking on the appropriate link clearly visible in emails we send. Alternatively you can contact us directly at info@dosh.com.au